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Split system air conditioning

A split system is an indoor unit, an outdoor unit, pipework and an electrical connection. This page does not publish an Australian price. The New Zealand heat-pump figure on the heat pump guide is EECA's number and is not reused here as an Australian install price.

Compare quotes on capacity and installation, not on a brand name alone. A unit that is too small for the room will run and still disappoint.

This guide does not publish a dollar figure. We only print a price when a government agency, industry body or manufacturer has published a rate we can link to. Use the factors and the questions when you compare quotes.

What changes the price

  • Room size and sun. Ceiling height, windows and whether the room faces west change the capacity you need. Ask how the installer sized it.
  • Pipe run and location. A short run on an outside wall is the simple case. A long run, a roof mount or a courtyard with poor airflow is not.
  • Electrical. The circuit and isolator should be in the quote. An old switchboard may be a separate electrician's job.
  • One head or many. A single split and a multi-head system should be quoted as named options.
  • Makes and warranties. Ask which warranty is the manufacturer's and which is the installer's workmanship.

Questions to ask

  • What capacity and model are specified for this room?
  • How long is the pipe run you allowed?
  • Is the electrical circuit included?
  • Where will the outdoor unit sit, and is there access for service?
  • What is excluded, such as condensate pumps or a new bracket?
  • Who warranties the unit and who warranties the installation?

Common questions

Why not use the New Zealand heat-pump price?

EECA's figure is for New Zealand and is printed on the heat pump guide with its source. It is not an Australian split-system quote, so it is not repeated here as one.

Does the price include gas top-up or a service?

A new install and a later service are different visits. Ask the quote to say what is included on day one.

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